Maintenance Request Form

All maintenance requests must be in writing. You may use the online maintenance request form, fax or post the completed downloadable version, or send us an email regarding the request at maintenance@ticrealty.com.au

Always contact the TIC Realty office for any repairs however, if there is an emergency* repair required and it is outside of office hours, please contact the following trades people:

Electrical
Plumbing
Locksmith

 * Emergency Repairs are classified as:

1. a burst water service;
2. a blocked or broken lavatory system;
3. a serious roof leak;
4. a gas leak;
5. a dangerous electrical fault;
6. flooding or serious flood damage;
7. serious storm, fire or impact damage;
8. a failure or breakdown of the gas, electricity or water supply to the premises;
9. a failure or breakdown of an essential service or appliance on premises for hot water, cooking or heating;
10. a fault or damage that makes premises unsafe or insecure;
11. a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the premises;
12. a serious fault in a staircase, lift or other common area for the premises that unduly inconveniences a resident in gaining access to or using the premises.

 “Routine repairs” are repairs that are not emergency repairs.